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ANNIE MOK Customer Journey & Insight Consultant – International & Cross-cultural Communication
Annie Mok, with over twenty years of international and intercultural experience, brings a unique perspective to her work. Having worked with corporate clients across Europe, America, Africa, and Asia, Annie has developed a deep understanding of diverse cultures, ensuring smooth project execution and effective communication across borders.
In addition to her broad experience, Annie is also skilled in B2B customer journey. She has participated in impactful projects, conducting interviews and gathering valuable insights.
With her extensive international work experience, Annie has honed her ability to navigate different cultural contexts, facilitating stronger connections and collaboration. Her multicultural background and proficiency in multiple languages allow her to conduct in-depth research and interviews in local languages, fostering meaningful engagement with stakeholders.
EDUCATION The Hong Kong Polytechnic University, Languages with Business, B.A. (Hong Kong)
PROJECT Customer Journey Analysis & Persona
EXPERIENCE CLN Consultancy
Cambridge English
LANGUAGE English, French, Thai, Cantonese, Mandarin
EXPERTISE Communication Skills and Language, Training and Coaching |
